When you book an appointment, that time is reserved exclusively for you and cannot be filled last minute. As a small, locally owned business with limited availability, missed appointments have a direct and measurable impact on our operations.
If you do not arrive for your scheduled appointment without notice, you will be charged 100% of the scheduled service price.
A no-show includes:
Failing to arrive for your appointment
Arriving so late that the service cannot be fully performed
Appointments canceled or rescheduled within 24 hours of the scheduled start time (based on local business time) will be charged 50% of the scheduled service price.
We are a small business, not a corporation. Missed or last-minute canceled appointments cannot be rebooked and result in real, unrecoverable losses. This policy allows us to pay our staff, keep pricing fair, and remain available to clients who honor their appointments.
You authorize us to charge the card on file for applicable no-show or late cancellation fees
Fees are based on the scheduled service price at the time of booking
Any outstanding balance must be paid before future appointments can be booked
Repeated no-shows or late cancellations may require prepayment for future services
By booking an appointment, you acknowledge and agree to this policy.