Frequently Asked Questions

We offer a wide range of services, including facials, chemical peels, laser treatments, IV vitamin therapy, Morpheus 8, Opus, Emsculpt, body contouring, injectables (like Botox and fillers), and more. We are a full-service Medical Spa. For a full list of our services, please visit our Services page.

You can book an appointment by calling our office, using our online booking system, or visiting us in person. We recommend booking in advance to secure your preferred date and time.

During your first visit, you will have a consultation with one of our experienced professionals to discuss your concerns and goals. We will assess your skin and health condition and recommend a personalized treatment plan.

Downtime varies depending on the treatment. Some treatments, like facials and injectables, have minimal to no downtime, while others, like chemical peels and laser treatments, may require a few days of recovery. We will provide you with post-treatment care instructions and information on what to expect.

Yes, all our treatments are performed by trained and certified professionals using state-of-the-art equipment and techniques. We adhere to the highest safety and hygiene standards to ensure your well-being.

You will experience a sensation similar to light sandpaper moving across the skin. PRP may be applied for enhanced healing and results.

Yes, we offer various packages and membership programs that provide discounted rates on multiple treatments. Please visit our Client Rewards page or contact us for more information.

Clients must notify us at least 24 hours prior to their scheduled appointment to cancel or reschedule. If you cancel with less than 24 hours’ notice, a $50 cancellation fee will apply. For more details, please refer to our Cancellation Policy.

Yes, we offer free consultations to assess your needs and create a personalized treatment plan. However, if you fail to follow our cancellation or no-show policies, a fee may be applied. Please refer to our Cancellation Policy for more details.

Preparation instructions vary based on the treatment. For most services, we recommend avoiding sun exposure, using appropriate skincare products, and staying hydrated. Specific instructions will be provided when you book your appointment.

If you are not satisfied with your treatment, please let us know immediately. While we do not offer refunds, we will work with you to address your concerns and may offer a service exchange. Please see our Refund Policy for more details.

Yes, we offer gift cards that can be purchased in various amounts and used for any service or product at our medspa. Gift cards are non-refundable and cannot be exchanged for cash.

For safety and to maintain a relaxing environment, we kindly request that you make arrangements for childcare during your appointment. Please call if you have questions or if special arrangements are needed. Our facility is not equipped to accommodate children during treatments.

We offer financing options through third-party providers. Please inquire in person or refer to our Financing page for more information on available plans and how to apply.

You can stay updated by subscribing to our text messaging, email, following us on social media, or regularly checking our website for the latest promotions and special offers. Please refer to our Client Rewards page and download our Membership App.